CRM Executive At Aramex Egypt
Job Description:
Maintain customer structure and ensure proper placement and upgrade of customers
Provide information to business unites about their performance
Review Customer Processes regularly
Set the criteria of Top Sales Performer Award
Prepare regular reports to management on segments’ performance, growth, opportunities and customer migration
Share the campaigns results with sales manager/country manager
Send the visitations coverage to sales teams (on monthly/ quarterly basis)
Conduct studies demand by different customer segments
Migrate customers among tiers (old structure)
Send daily freight quotations to the sales teams on daily basis
Send visits and calls reports to the sales teams on daily basis
Send communications report to sales team on daily basis
Send opportunities report to sales team on daily basis
Send freight and clearance report to sales team on daily basis
Send e-Tool implementation report to sales team (monthly or basis)
Approve new accounts over the REACH
Maintain proper placement of customers in their proper segments
Review and maintain customer segmentation
Review and update customers’ data integration correctly
Adhere to company HSSE, compliance and sustainability corporate policies