Call Center At MetLife Egypt

Call Center At MetLife Egypt

Call Center At MetLife Egypt
Call Center At MetLife Egypt

MetLife Egypt is looking for Call Center to join the team!

Job Summary:

-Accountable for providing expert and professional customer service to external customers by strong empathy and problem solving management.

Job Specifications / Requirements:
·-Obtains client information, handles client inquiries and requests by answering telephone calls.
-Determines eligibility by comparing client information to requirements.
-Addresses clients requests by explaining procedures; answering questions; providing required Support.
-Maintains communication equipment by reporting problems.
-Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
-Updates job knowledge by studying new product descriptions; participating in educational opportunities.
-Accomplishes sales and organization mission by completing related results as needed.
-0-2 years of call center experience in Call center filed.
-Good command of spoken, written English.
-Ability to work under stress and meet deadline.
-Flexibility for working on shift basis.

The company’s premises: 75 Al- Teseen St. – 5th Settlement – New Cairo.

Apply by sending through your full and updated resume on hr.egypt@metlife.com.

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