IT Executive At Aramex Egypt
Location -El Giza , ,Egypt (EG)
Job Description
Implement department strategy to achieve IT station’s goal
Perform tasks related to new IT system implementations on site
Send new hardware/software request to procurement department
Create and manage user accounts and access permissions.
Set up workstations for new employees (software/hardware)
Setup and manage local scanners and Printers
Support and troubleshoot hardware/software issues on
Workstations/Laptops ensure latest software updates deployment.
Maintain local servers (DHCP, APP, FS.) and responsible for local data center.
Manage data Backup schedules and physical backup media
Ensure implementation of latest software security patches and updates
Run scheduled antivirus and resolve threats immediately as it occurs
Monitor local servers’ health, link status for all country branches and call center systems via PRTG System
Handle GCS and resolve cases on daily basis
Manage local SQL server where applicable.
Maintain annual inventory of all IT related assets (hardware and software)
Supervise and follow up on tasks given to external IT companies
Handle all systems issues related to security, card access team, networking team, maintenance team, Queue system
Follow up with internet and telecom providers
Adhere to company HSSE, compliance and sustainability corporate policies
Collaborate with the team to achieve its objectives
Self-development and skill improvement
Facilitate the flow of information horizontally and vertically
Achieve set annual KPI’s and develop oneself on skill gaps
Continuously support and address all country employee’s IT issues
Resolve all employee Help desk within the time frame
Assist in managing IT resources and tools and where applicable recommend cost-saving.
Suggest IT requirement to be included in the IT budget.
Job Requirements:
Faculty of Engineering / Computer Science or a related technical field is preferred.
0-1 year experience in the same field
MCSE And CCNA are a must.
Network and Systems troubleshooting experience is a must.
Job location: Industrial Zone, 6th of October.