Logistics Supervisor At Unilever
Job Roles & Responsibilities
Plan shipments based on orders and customer requests
Track orders to ensure timely deliveries
Prepare shipping documents (like invoices, Packing list, bills of lading)
Coordinate the supply chain procedures to maximize quality of delivery
Communicate with customers, shipping lines, trucker, ports, etc. to achieve profitable deals and mutual satisfaction
Schedule loading plan taking into consideration WHs shifts capacity and vessel schedules
Maintain updated reports of shipments and send to customers
Provide information to customers about the status of their shipments, sudden regelation,
Follow up the customer complains (if any) to close internal with clear action plan and responsibility
Identify logistics areas for process improvement and cost optimization to ensure expectations are met.
Responsible for maintaining, tracking, and analyzing all inbound and outbound shipments, including working with 3PL provider.
• Responsible for logistics budget center; maintain cost analysis report.
• Lead the analysis and provide statistical information on the tracking of product shipments, returns and inventory.
• Evaluate existing capabilities and establish new systems and processes for the tracking, measurement, reporting, and analysis of all processes.
• Prepare reports on logistics performance measures.
• Check stock accuracy, FIFO.
• On-time KPI’s.
CCFOT” Customer Case Fill on Time” and reducing delivery lead time.
Key Competencies & Skills:
Bachelor’s degree in Engineering or Logistics/Transportation/Supply Chain
1-3 years of experience
Proven experience as logistics coordinator is recommended
Experience in customer service will be appreciated
Knowledge of laws, regulations, and ISO requirements
Ability to work with different internal and external teams and track multiple processes
Computer-savvy with a working knowledge of logistics software (SAP)
Outstanding organizational and coordination abilities
Excellent communication and interpersonal skills